Why choose ScottishPower?
Headquartered in Glasgow, ScottishPower was formed in 1990 and became one of the "big six" when the UK's energy industry was opened up to competition. Since then it has maintained its position as one of the UK's biggest energy suppliers, partly as a result of taking on the customers of failed suppliers as the energy market crisis developed.
Reasons to choose ScottishPower include:
- 100% renewable energy
- Strong range of energy efficiency products on offer
- Good customer service.
What tariffs are offered by ScottishPower?
At the time of writing, ScottishPower offers a relatively small range of tariffs. It doesn’t have any fixed tariffs in the traditional sense. Instead it has standard variable tariffs and fixed-term tracker tariffs, where the price can go up or down with the price cap but the deal is fixed for a set period rather than running indefinitely.
ScottishPower renewable energy
ScottishPower tariffs all include 100% green electricity, using wind energy and smart grids. It has sold its gas plants and is closing its coal-fired power stations, as well as taking steps to reduce its general carbon footprint wherever possible.
Does ScottishPower charge exit fees?
At the time of writing, ScottishPower doesn’t charge exit fees on its variable tariffs but it does charge exit fees on its fixed-term tracker tariffs. Those exit fees are £50 per fuel.
ScottishPower 2024 reviews
As of July 2024, ScottishPower has a TrustPilot score of 4.3 from over 78,000 reviews. The positive reviews tend to focus on good customer service experience but, as always, those experiences differ from case to case and there are more than a few negative experiences recorded as well.
Have ScottishPower prices risen in 2024?
As a result of the energy price cap level changing, ScottishPower energy prices have risen once and fallen twice in 2024. As of October, though, they have risen to £1,717 with the most recent price cap increase.
All energy suppliers operating in the UK are subject to Ofgem's energy price cap, and ScottishPower is no exception. The cap rate sets the maximum price suppliers can charge for average use on their standard variable tariffs. This hasn't been something that the majority of customers have needed to worry about because most people used to fix and switch to avoid being put onto a standard variable tariff.
What should I do about the ScottishPower price rises?
There are very few options for customers at the moment, but there are limited fixed deals on the market that customers could choose to switch to. Compare energy prices with Uswitch below to see energy deals that might be available in your area.
Does ScottishPower offer energy efficiency products?
ScottishPower offers a wide range of energy efficiency products for customers through various partnerships.
At the time of writing, customers can get:
Home electric vehicle chargers that can be combined with the supplier’s EV-specific tariff to allow customers to charge their vehicles overnight at lower prices
Solar panels that can be combined with the supplier’s solar panel-specific tariff that allows customers to earn money back for excess electricity generated by the panels
Solar batteries to use with solar panels
Air source heat pumps that can be combined with the supplier’s heat pump tariff (effectively a time-of-use tariff similar to the EV tariff)
Wireless smart thermostats
How do I contact ScottishPower?
Customers can contact ScottishPower in the following ways:
Web chat
Phone: 0345 270 0700, Monday to Friday (9am-5pm)
Email: contactus@scottishpower.com
ScottishPower's charity support
ScottishPower has had a relationship with Cancer Research in the UK since 2012. Through employee fundraising, its Help Beat Cancer energy tariff, sponsorship of the Race for Life and Stand Up To Cancer campaigns, it has raised more than £20 million for the charity.
Which providers are similar to ScottishPower?
Any of the other big suppliers would be similar to ScottishPower in terms of resources and products offered, though their tariff options might be more extensive.
How do I cancel my ScottishPower supply?
To cancel your ScottishPower supply, all you need to do is switch to another supplier. Run an energy comparison with Uswitch to see deals that are currently available.
Is ScottishPower going bust?
Given its size, it’s very unlikely that ScottishPower is going to go bust. The energy market is challenging and unpredictable at the moment and there is a certain level of risk to some suppliers - find out why in our energy market Q&A guide.
