How to find my energy supplier
It’s easy to find out which energy company supplies your property. The process you use will depend if you are looking to find your gas supplier or electricity supplier (or both) and whether you’ve just moved into the property. Usually, you can either:
- Look at any energy bills that have been left by the previous tenant or homeowner
- Use the Find My Supplier service for gas and ask your energy network operator for electricity. All you need is your postcode to use both services.
If your home uses both electricity and gas, your property might use the same supplier for both fuels. This would mean you're on a dual fuel tariff. But as these records are kept separately, you’ll need to follow the process to find your gas supplier and your electricity supplier separately.
Who is my electricity supplier?
To find out who your electricity supplier is, the first step is to look at any bills you might have. Failing that, you’ll need to contact your energy network operator (which you can find by using the Energy Network Association search tool, which only needs your postcode) and ask it to tell you who your electricity supplier is.
Who is my gas supplier?
To find your gas supplier, have a look at the Find My Supplier service, which also only needs your postcode.
Alternatively, call the Meter Number Helpline on 0870 608 1524. Calls to this number cost 7p per minute plus your phone company's access charge.
You can use Find My Supplier and the Meter Number Helpline to find out who supplies your gas as well as find your MPRN number and gas transporter. Your MPRN (Meter Point Reference Number) is a way of identifying the unique gas supply to your property.
I've just moved in - how do I find my energy supplier?
If you've just moved in to a new property and don't know who your gas or electricity supplier is, it's usually easy to find out. The simplest way to find out who supplies your energy is to ask the letting agent, landlord or the previous tenant or owner of your property.
If the person living in the property has called the electricity or gas supplier to let them know they're moving, the energy supplier will likely send you a letter in the near future addressed to 'The Occupier'. This letter should provide any details you need about your gas and electricity or dual fuel supplier.
If you've already been living in your property for a while, or if the previous tenant hasn't told their gas or electricity supplier that they're moving on, you may need to contact your local electricity distribution company and the Meter Number Helpline on the numbers above to find out who supplies your electricity and gas.
What happens with my final gas and electricity bill when I move?
On your final day in your property, you’ll need to take a meter reading to send to your supplier and compare against your final bill when you receive it. You’ll usually switch supplier (or at least your tariff) when you move into a new place, so this is important to ensure you aren’t overcharged. You’ll need to do the same thing on your first day in your new home to ensure the supplier already supplying that home knows how much to charge you, whether you switch away from it or not.
How to save on your electricity and gas
You can run an energy price comparison now to see whether there are any deals available that might be worth switching to. Enter your postcode below to compare energy prices today.
How to find out which energy tariff you're on
The next step is to find out which gas and electricity tariff you're on. Once you've found out your tariff, you can find out how much your gas and electricity is costing you.
To find out the name of your electricity and gas tariff, there are several things you can do:
- Contact your electricity and gas suppliers directly and ask them.
- Check your online account(s) if you have them.
- Find your plan on your bill.
What information do I need to switch my energy supplier?
To switch your energy supplier online with Uswitch, you'll only need your postcode and tariff name. Our system will then use your energy usage data and current unit rates and standing charges to show you our available deals and compare them to your current tariff.
I want to switch energy - how does it work?
With Uswitch, the switching process is easy. When you switch through us we will send your switch request through to your old supplier and pass your details through to your new supplier for you. If you choose to pay by Direct Debit we will help you set up your payment details too.
Once we process your switch you don't need to do anything until your new supplier gets in touch.
FAQs
What if my gas and electricity are from two different suppliers?
If you get your gas and electricity from two different suppliers, you'll still need to work out who they are so you can switch. The processes for finding the suppliers don't change - you'll just have to do them both.
Why do I need to know who supplies my gas and electricity?
You need to know who supplies your gas and electricity for any number of reasons, but most importantly so you know who to contact in case of an energy-related problem, whether it's a power cut or a higher-than-expected bill.
