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Why choose Plusnet?
Great value: Get strong, reliable broadband for a competitive monthly price.
Connect your home: Free Plusnet Hub Two wireless router included when you sign up.
Dedicated support: Get award-winning, UK-based customer service with Plusnet.
* Average speeds are based on the download speed available to at least 50% of customers with this product during peak time (8 to 10pm). Your actual speeds depend on factors like your connection type, area, time of day and distance from the telephone exchange.
§ Order before 8pm for next working day delivery. To find out more about delivery times, please check the provider site for more details.
Deals are subject to local availability and may not be available to existing customers. You can confirm availability and estimated speeds for your property on the provider’s website - this may be different to what we show.
Some providers may increase monthly costs each year during your contract, in line with the retail or consumer price index. Check their terms before signing up.
We’ve highlighted some recent Uswitch Award winners on our table.
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Plusnet broadband deals are known for being great value for money, with fast connection speeds and excellent customer service.
The provider even offers full fibre broadband deals, with up to 900Mbps speeds available for very reasonable prices compared to other ultrafast internet providers.
If you're looking for a well-priced internet contract, a Plusnet broadband deal will likely feature towards the top of your shortlist.
Plusnet offers plenty of reasonably priced fibre broadband deals, with faster average speeds starting at 36Mbps and going up to 66Mbps. These can start from as little as £24.99 a month (according to prices in July 2024).
Check out the most popular Plusnet internet deals in the comparison table above, or find more fibre broadband deals from other broadband providers.
Plusnet takes pride in its award-winning customer service, offering several ways for customers to contact its dedicated team. As a result, it typically receives fewer customer complaints than most Wi-Fi providers in Ofcom's quarterly complaints report.
Plusnet’s help and support section of its website is intended to cover the most frequently asked questions, while its ‘Contact Us’ facility is available for live online chat or by phone.
Plusnet’s four-port wireless router uses ‘N’ series technology and is provided with its ADSL broadband products, and its Hub One router and Hub Two router are provided with fibre broadband products.
McAfee created the Plusnet Protect security package, which also includes spam protection and a personal firewall to better shield users from unwarranted viruses and content.
Plusnet internet products also come with its parental controls tool, Plusnet SafeGuard.
At the start of 2021, Plusnet announced it would "no longer be taking orders" for its pay-TV services. The Plusnet T&Cs also revealed that customers would no longer be able to renew their TV subscription as of 7 February 2021.
Existing TV customers can still use their set-top boxes to watch Freeview content, but Plusnet TV services are no longer available to purchase.
The BT Sport app was also removed as an add-on for Plusnet customers just before the company was renamed to TNT Sports.
Customers of Plusnet Broadband receive a personal webmail account, which includes unlimited alias addresses included. These are different addresses that still deliver emails to the same inbox.
This allows you to give out different or more anonymous email addresses and still manage all your correspondence from the same inbox.
Just remember that you'll likely have to change your Plusnet email address if you end up switching from them in the future.
Plusnet started in 1997 as a dial-up internet provider. It proved so popular that by 2004, its customer base had doubled. Since then, it's grown steadily to become one of the UK’s largest Wi-Fi providers.
In 2007, Plusnet was acquired by BT Group. It continues to operate separately from the BT brand, but the takeover led to a number of offers, initiatives and add-ons being shared between the two broadband providers.
In 2012, Plusnet launched its fibre broadband service, using the same Openreach network as BT's superfast fibre and offering average speeds of up to 66Mbps. And in 2022, Plusnet launched its first full fibre broadband deals, offering speeds between 100Mbps and 900Mbps to customers on the Openreach ultrafast network.
Its packages all offer unlimited downloads, but traffic prioritisation usually applies during peak usage times.
