What is a fixed price broadband deal?
A fixed-price broadband deal is a broadband package that won’t go up in price during your contract.
They’re offered by providers that have committed to no in-contract price rises for their customers - something that most of the bigger brands do not do.
With a fixed-price deal, the monthly price you choose when you’re signing up is the same monthly price you’ll pay for the entire length of your contract. There’s no unexpected bill increase, or any T&Cs that lock you into a price rise every year, until your contract comes to an end.
Why aren’t all broadband contracts fixed price?
Most broadband deals are advertised with a monthly price that you have to pay for a period of 12 months, 18 months or 24 months. Some deals are available on a 30-day (or ‘no contract’) basis, but most people choose a contract.
You’d expect that means you pay a set monthly rate for the length of time you signed up for. However, that's not the case - most broadband providers will still increase your monthly price once per year in April.
These price rises could take two forms:
Inflation-linked price rises
Providers raising your monthly price at the rate of the Consumer Price Index (CPI) or the Retail Price Index (RPI) announced at the beginning of each year. This would come with their own additional price increase on top - usually between 3-4%.
In 2025, based on a 2.5% inflation ate figure providers like BT, Plusnet, Vodafone and EE are increasing prices by around 6.4% from April 2025.
Fixed price increases
UK regulator Ofcom recently ruled that anyone signing up to a new broadband contract must instead have a fixed, flat-rate price increase stated in pounds and pence.
Many providers started adopting this in 2024, but the final deadline Ofcom set for this was 17 January 2025. So if you've switched or contracted recently, you may be on this price rise policy instead of an inflation-linked one.
Can I leave my contract if my price goes up?
Unfortunately, since these price rises are included in both the providers’ terms and conditions, and in a one-pager before you purchase the deal, you can’t leave your contract for free if your price goes up.
You’ll either have to wait until your contract expires or pay some potentially expensive exit fees to leave your current agreement early.