Which providers offer broadband and phone deals?
As you might expect, all major UK broadband providers, including BT, Sky, Virgin Media and TalkTalk, offer broadband and home phone deals. We’ll walk you through the different providers and what they offer here.
BT
Although you no longer need a landline to get BT broadband, the provider offers a few home phone packages you can add to your broadband plan. You’ll also get access to BT Protect, which blocks nuisance calls.
Pay As You Go
- For a small monthly fee, call prices to UK landlines and mobiles will cost the same rate per minute all day, all week.
Unlimited Minutes
- For a much larger monthly cost, you can make unlimited calls to UK landlines and mobiles 24/7.
Friends & Family International
- Get cheap rates for calls to over 200 countries for a small additional fee.
International Freedom
- Enjoy fully inclusive calls to landlines in 36 other countries and mobiles in five countries. You’ll also get cheaper international calls to 199 other destinations.
BT customer service
- BT has a customer service rating of 3.78 / 5 in our BT broadband provider review. This was the third highest score out of the eight biggest UK broadband providers, only losing out to sister broadband companies Plusnet and EE.
"We bundle a landline with our broadband connection and have never had any issues. The cost is only slightly higher per month, and it’s absolutely worth it for getting in touch with friends and family members, especially those who only use a landline."
- Uswitch contributor Robbie Platt, from his BT broadband review
Sky
When you sign up for a Sky Broadband package, you’ll get Sky’s Pay As You Talk service as standard. This means you won’t be charged anything extra if you never use your landline.
However, if you regularly use your landline, you’ll be better off adding a Sky Talk package to your 24-month plan. The three options include:
Talk Evenings & Weekends
- Unlimited calls to UK landlines and mobiles between 7pm-7am and on weekends, and a charge per minute during the day on weekdays.
Talk Anytime
- Unlimited calls to UK landlines and mobiles all day, all week.
Talk International
- Unlimited calls to UK landlines and mobiles all day, all week - plus 50 other countries.
Sky broadband customer service
- Sky's customer service score in our Sky broadband review is 3.77 / 5, which puts it fourth amongst the top eight UK providers. However, it often performs the best in Ofcom's quarterly complaints ranking, regularly receiving the fewest broadband-related complaints to the regulator.
TalkTalk
TalkTalk’s landline offers are excellent value by anyone’s standards. Not only are they some of the cheapest on the market, but they’re on a one-month rolling contract, so you can add or remove them at any time.
These are the three home phone add-ons available from TalkTalk:
UK Evening & Weekend
- Unlimited calls on weekends and between 7am-7pm on weekdays
- No additional charge up to 60 minutes per call
- One-month rolling contract
Unlimited UK Calls
- Anytime calls to UK landlines and mobiles (all day, all week)
- No additional charge up to 60 minutes per call
- One-month rolling contract
International Max
- Up to 1,500 minutes in inclusive calls each month to over 50 countries
- One-month rolling contract
TalkTalk customer service
- In our TalkTalk broadband review, UK customers gave TalkTalk an average customer service score of 3.49 / 5, which was the joint-lowest of the top eight UK broadband providers.
Virgin Media
Virgin Media offers a range of home phone plans that are well worth considering if you make many calls to friends and family. Its call packages are the standard three options:
Weekend Chatter
- Unlimited weekend calls up to 60 minutes in length - weekday calls charged a standard monthly rate.
Evening & Weekend Chatter
- Unlimited calls on weekends and between 7am-7pm on weekdays.
Anytime Chatter
- Unlimited 24/7 calls to UK landlines and mobiles.
International Anytime Chatter
- Unlimited 24/7 calls to UK landlines and mobiles and inclusive minutes for calling over 50 other countries.
Virgin Media customer service
Since Virgin Media has merged with O2, it might work out cheaper to opt for an O2 SIM instead of a Virgin Media landline when signing up for your broadband package. So be sure to compare prices before you commit.
Broadband provider reviews
A great way to ensure you find the right broadband and landline provider is by learning what each one is known for doing best.
Our Uswitch broadband provider reviews offer a detailed look into the biggest UK broadband providers and suggest which customers they are suitable for based on what different households may want.
So whether you're looking to cut costs, upgrade your speed, add a TV service or all three, our reviews highlight which providers would suit your needs.
Read our broadband provider reviews to help you make a more confident decision on your internet and phone line service.